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Answers to popular questions about Realme UI

14.09.2023
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Answers to popular questions about Realme UI

On this page you will find questions related to the setting of Realme phones. All questions will be conditionally divided into 3 categories:

  1. Problem solving.
  2. Setting something up.
  3. The answer to the question.

There will be new items from time to time, so the article will be refined and updated. Also at the end of the article will be our videos, from the YouTube channel Borisov Egor, on all these points.

How to calibrate screen brightness

How to set the auto brightness on Realme

If the automatic brightness control on Realme is not working properly (light sensor), you can try adjusting it.

  1. Go to the Realme UI system settings.
  2. Open the "Screen and brightness" item and turn off the auto brightness adjustment.
  3. Now set the brightness to maximum manually.
  4. We go to the dark part of the room with the phone.
  5. Preferably in complete darkness turn on the Auto Brightness. The slider position will drop to almost zero.
  6. When the system stops changing the brightness of the screen - set the slider by hand to a comfortable level.
  7. After that, you have to turn on a bright light (can be held up to a light bulb) so that the auto brightness goes up to maximum.

After this calibration the light sensor will work better. If you reboot the phone, the calibration settings may be lost, in which case it is recommended to repeat the procedure (if there are problems).

How to display contacts on the home screen for speed dial

How to display Realme contacts on the main screen

The built-in Calls app on Realme smartphones has the ability to add a contact icon to the desktop:

  1. Turn on the "Calls" system application and go to the "Contacts" tab.
  2. Now you need to select three favorite contacts. To do this, press the desired number and click on "Add to Favorites".
  3. At the top of the list of all contacts will be marked with a yellow star.
  4. Close the application, clear recent applications (RAM).
  5. Then on the home screen, click on the Calls application icon (tube) and a Quick Actions window will appear in front of us.
  6. Click the desired contact and drag it to the desktop.

You can add up to 3 favorite contacts at a time with these instructions. The first three contacts simply need to be removed from the group and the next ones added, and so on and so forth.

How to make a contact photo full screen

How to make a full screen contact photo Realme

  1. Go to the Calls application - Contacts tab.
  2. Select the desired contact.
  3. Click on the number profile icon (automatic picture) and select "Choose from gallery".
  4. Find the desired picture and set the maximum size so that it is displayed in full screen.
  5. Done, now with incoming and outgoing calls in Realme UI, the contact's photo will be full screen.

Important features! Photos intended for contacts must be on the device, and the contacts themselves must be used from the phone memory (not from the SIM card or Google account).

How to disable all ads in Realme without Root rights

How to disable all ads in Realme without Root rights

Relame UI, unlike MIUI, has no ads built into the system or branded apps. But there are ads in common third-party apps. Using the system settings, you can hide most of the annoying ads.

  1. Go to "Settings" - "Connection and sharing".
  2. Scroll below and select "Private DNS" - "Specified Private DNS".
  3. Now in the window that appears, write one of these networks dot-de.blahdns.com or dns.adguard.com.
  4. That's it, now most ads will be hidden.

This method has disadvantages, for example:

  • The network speed can drop dramatically, as all Internet requests will go through the specified dns server.
  • Can Some applications stop working and services.
  • If you use applications with built-in advertising, where, for example, to get a free bonus you have to view video ads, then most likely you will just show a blank screen, without the possibility of skipping.

Here you should do a small test and see how your applications behave. If there are any problems, either try to change the DNS, or don't use it at all.

Which Realmi models have call recording

Which Realmi models have call recording

Official response from OPPO:

"According to our information, all OPPO and Realme smartphones have a phone recording feature."

But here it should be clarified that only if these models are made for Russia! If you buy Polish, Indian, Ukrainian or other region - this function does not exist. That is, out of the box, call recording is everywhere, but it is hidden because of regional laws. In the firmware for Russia (type B) it works in the built-in Calls app.

Anruf Aufzeichnen - Cube ACR
Anruf Aufzeichnen - Cube ACR

If you want to record on European firmware (A) - use Cube ACR application. The call is recorded from the line and not from the microphone, that is, you can hear both the interlocutor and you.

How to make separate volume control

How to make Realme separate volume control

In Realme UI 1.0 there is no such feature, but in the system settings Realme UI 2.0 added a separation for: multimedia, ringtone, notifications and alarm clock. Also, as an option, you can use the third-party application Persist Volume Control (volume control).

Lautstärkeregler
Lautstärkeregler
Developer: Netroken
Price: Free

For example, you can use this app to set completely different settings for calls, messages, notifications, and so on.

How to unlock Realme if you forgot your lock screen password

Official response from Realme and OPPO support:

"If you forget your screen lock code, you won't be able to restore it! This is done to protect your smartphone from theft. If you encounter such a problem, you will have to contact an official service center. You will also need to prove that the smartphone is yours, having in hand the box and receipt.

But, there is one way to reset (with loss of data). To reset the lock code, you can use a connected Google account. That is, find your smartphone via the Google Find My Android website and reset it remotely (erase all data).

There are no other options! Be careful when entering the password at random or giving the phone to children.

How to turn off the ascending volume on a call

There is no such option in the system settings. Realmi support replied that the volume growth is on by default, and there is no way to change it. Perhaps in the next update something will change. In the meantime, you can use a third-party app to make calls, for example in True Phone - there is an option to disable the ascending call.

True Phone Dialer & Contacts
True Phone Dialer & Contacts

How to calibrate the gyroscope on Realme

How to calibrate the gyroscope on Realme

If you notice problems when using the smartphone in applications where, for example, there is a possibility to control by tilting (games, maps and so on), you can try to adjust the built-in gyroscope. This is done in the system settings.

  1. Open the built-in application "Compass", give it access to the location.
  2. Now go through the compass calibration, making a figure-of-eight pattern.
  3. Follow the instructions shown on the screen.
  4. After the gyroscope should work fine

How to turn off digital wellbeing

How to disable digital wellness Realme

Now almost all recent firmware builds include a "Digital Wellness and Parental Controls" option. Some users don't need this app from Google at all, as it constantly collects data in the background about Android usage, builds graphs and consumes the device's resources. Therefore, if you don't use Digital Wellbeing or don't give your children your smartphone under Parental Control, you can turn this option off.

  1. Go to the system settings.
  2. Scroll down to "Digital Wellbeing" and open it.
  3. In the upper right corner, click on the three dots.
  4. Select "Data Management" - disable "Using the device in a day" - close access.
  5. In the "Access Usage Data" menu, select "Digital Wellbeing" and turn it off. Done.

How to calibrate the proximity sensor

How to calibrate the proximity sensor on Realme

If, for example, the screen does not turn off when you call, or vice versa does not turn on when the phone is removed from the ear - then most likely the proximity sensor does not work properly.

Check how it works through the engineering menu

  1. Go to the "Calls" application - enter the code *#899#.
  2. Select "Manual test".
  3. Scroll to the tab "Device debugging" and select the item "Proximity sensor test".
  4. Here we check how the sensor works, cover the top of the phone with your handand if the screen turns green and the light values change - the proximity sensor on Realme works fine.
  5. If the test fails, go back and select "Calibration".

You can also check the sensor through the Sensor Box For Android app. Select "Proximity Sensor" and again cover the top of the phone with your hand. The value should be 5 - this is normal.

You can also try simply restarting the phone, in most cases this helps. Another important point, if the protective glass is glued (especially with the color frame) or film - in that case it may interfere with the sensors and affect their operation. Pay attention to this.

How to calibrate the accelerometer

How to calibrate the accelerometer on Realme

If the accelerometer does not work properly, for example, in some application does not count the tilt, you need to check its work. Use the Sensor Box For Android app for this purpose.

  1. Go to the application, select "Accelerometer Sensor".
  2. If the ball rolls smoothlywithout sudden jumps when tilting the smartphone - everything works properly.
  3. If the ball jumps sharply or on an equal surface moves - then it is worth trying to calibrate the accelerometer on Realme.

To do this, open the engineering menu:

  1. Go to the "Calls" application - enter the service code *#899#.
  2. Click on "Manual test".
  3. Scroll to the menu "Device debugging" and select the item "Sensor Self Test".
  4. Place the phone on a flat surface and check the gyroscope and accelerometer.
  5. If the test writes an error - then go back and go to the bottom item.
  6. The phone will offer to fix the problem with an accelerometer or gyroscope.

How to extend Wi-Fi coverage through Realme

Realme smartphones can be used as a Wi-Fi repeater, that is, to extend the coverage area of the router.

  1. Go to settings, turn on Wi-Fi and connect to the network of the desired router.
  2. Go back, click on Connection and Sharing (Other wireless networks) - Access Point - Enable (it can be pre-configured).

After that, the Wi-Fi module of the phone works as a "repeater". Now you can connect other devices to the created Realme network.

How to maximize screen brightness

How to increase the maximum brightness of the Relame UI screen

If maximum screen brightness is not enough, it is worth checking the following option:

  1. Go to settings, scroll to the "Battery" menu.
  2. Click on "Power Saving Mode" - "Default Optimization".
  3. And here you need to disable the item "Reduce screen brightness".

That is, if you disable this item, the brightness of the screen will be much higher when the saving mode is on. Also pay attention to the "Eye protection" mode.

How to connect a USB flash drive via OTG

How to connect a USB flash drive via OTG on Realmi

All OPPO and Realme models support the connection of regular USB drives. But this requires a special (quality) USB to Type-C adapter, the flash drive itself and the permission to read it in the settings. To enable:

  1. Go to settings.
  2. Select the advanced settings item.
  3. Scroll below and turn on "Connect via OTG".

After that you can connect a flash drive with an adapter and the phone will recognize it.

How to put a video on the wallpaper on the desktop

There is no built-in functionality for video wallpaper installation on Realme yet. But you can use a third-party application from Google Play for this purpose.

  1. Go to the Play Store, search for "Video Live Wallpaper" and select the developer NAINGDroid.
  2. Wait until the end of the download and enter the application.
  3. Provide the desired permissions and click the "Choose Video" button.
  4. Select the desired video, set its playback frame and in the upper right corner click on the icon of the picture.
  5. Set the video as "live wallpaper" to the lock screen and the desktop.

If the video with sounds - in the settings of the application you can enable its activation.

How to block calls and texts from hidden numbers

How to block calls and sms from hidden numbers of Realmi UI

If you've recently noticed that you often receive calls from unknown numbers (i.e. calls without a caller ID) - then your number is most likely in the base for advertising mailing and spam. This is not terrible, but sometimes such calls and messages annoy you with their constancy. How to block them on Realmi:

  1. Go to the "Calls" application, in the right corner of the screen select "2 points" - settings.
  2. Select "Set rules" - to block calls.
  3. In this menu we set up the blocking for unwanted calls. Or simply enable "Blocking from hidden numbers".

Do the same with the SMS, but there you need to set the keywords for the automatic blocking.

How to increase the speaker volume on Realme

Android 11 mono sound

You need to check if monaural sound is enabled.

  1. Go to the system settings, scroll to "Advanced Settings".
  2. Select the "Special Features" option.
  3. Go to the "Hear" menu and find "Monophonic sound".
  4. Now turn on any music track and go back to this point. Switch the slider and choose the best sound option for yourself.

What is monaural sound. For example, when listening to music in headphones, the sound will be combined into one stream. If you turn off monaural sound, there will be two channels, and some people like it better. Also, some sounds will sound louder with this setting, especially if your smartphone there is a stereo speakers.

How to clear the app cache

How to clear the app cache on Realme

All applications consume smartphone resources, and they create temporary (and hidden) files to perform their operations. Sometimes these files accumulate and can cause the application or the whole Android system to freeze. From time to time they need to be cleaned (especially if the phone has little memory), you can do it manually for each application or automatically, in one click.

  1. Go to the settings and select the "Memory" item.
  2. Applications - select the desired one - clear cache.

ColorOS 11 and Realme UI 2.0 do not have a built-in functionality for cleaning temporary files, perhaps it will be added in future updates. In the meantime, you can use the paid version of the Ccleaner application, only the Pro version has this feature for quick cleanup.

What to do if fingerprint unlock does not work

If you're having trouble unlocking your smartphone with the fingerprint scanner, here's what you can try:

  1. Check that the scanner area is clean and free of foreign objects.
  2. Make sure the fingerprint is clean and free of scuffs.
  3. Try deleting and creating a new fingerprint.
  4. Go to settings - security - select Trusted Agents menu and disable Google Smart Lock.

How to limit Internet access to a certain application

This is done mainly so that in those applications where there is an overabundance of ads, they are not shown. It is also convenient because you do not need to manually turn off the mobile Internet or Wi-Fi on the smartphone. However, some apps still ignore this option. But most still manage to block it. The function is unique, and is not present on all models of other brands.

  1. Click the desired application on the desktop.
  2. Select "About" - information about traffic usage.
  3. Disconnect mobile Internet or Wi-Fi.

This does not work for system applications.

How to adapt the screen to the application

This setting is needed, for example, if we have an application that does not use the entire screen area around the front camera. Most applications work fine, but some have to be switched manually. Or, on the contrary, you need to disable this option if part of the interface is lost under the camera.

Go to settings - "Screen and brightness" - select "Display on screen". Here select "Front camera display for applications" and set the rule for the desired application.

How to enter safe mode

Let's not dwell on this for too long, since we have a separate article about safe mode. In short, the safe mode is available on any smartphone, and it is needed mainly to solve problems with viruses or freezes after the installation of some applications.

  1. Turn off the smartphone. Wait 1 minute for all processes to stop.
  2. Then press the power button.
  3. When the yellow Realme logo appears, press the power and volume down button. Hold it down until you log in.

How to activate silent mode quickly

A little trick that some people will like. We can quickly turn on the vibration alarm for all calls and notifications. You need to press the power and volume up button. There is no way to disable it yet. Perhaps in future updates this will be fixed.

How to enable dialing by holding the number to your ear

Quite a useful function that is activated by pressing a single key. It is necessary to go to the settings - "Handy tools" - "Gestures and movements" - at the end of the list choose autodialing. After turning it on, we can quickly dial any number that is included in our contact list, that is signed. This works in the history of calls, messages and card with information about the contact.

How to disable fast charging

The smartphone does not have this function. But if you are too worried, you can simply change the cable or power supply. For myself, if you do not charge the phone more than once a day, it will be fine. But if you charge it several times, then it will go bad faster anyway.

How to remove the display of media files from messengers in the gallery

If files from messengers or other apps appear in your stock gallery next to photos and videos, you can quickly fix that.

The first option - to use a third-party gallery. The second option - in the internal memory in the root of folders with the messenger to create a file .nomedia. So that the .nomedia file in the root folder of the messenger itself is not deleted, I recommend using Solid Explorer File Manager.

Why the update is not coming over the air

If you know that new updates have started to be sent to your model, but they have not reached you, then do not worry too much. Updates are distributed in waves, to avoid rebooting servers and if a critical error is detected, then recall such an update. There is no data on who gets the update first, everything is done randomly. The same applies to regions.

If the problem persists, you can check for an update on the Realmi website for your model.

How to manually install a downloaded update file

Make sure the battery level is over 50% before updating. Also, make sure not to turn off the phone during the update process.

1 option: Transfer the downloaded firmware to the phone memory, go to the file manager and select the downloaded firmware, then click "Update Now" and wait for the update to complete successfully.

2 option: Transfer the downloaded firmware to the phone memory or SD card, then turn off the phone. Press and hold the power and volume down buttons until your phone goes into recovery mode. Select "Install from storage" and find the firmware from your phone or SD card. Press on the firmware and confirm the update.

How to make a third-party default launcher

If you get the old Launcher when you return to the home screen, the new Launcher may not have been automatically activated.

  1. Go to settings.
  2. Next, click "Manage Applications" - "Default Application" - "Home Screen Applications".
  3. Here select the desired launcher.

How to remove the rotate screen icon in the bottom left corner

In the new versions of Realme UI and Android developers have added the ability to flip the image on the screen if autorotate is disabled. The icon appears mainly in the browser or in those applications where you can freely change the orientation of the screen. To disable it, you just need to enable auto-reverse. You can do this in the notification panel, the rotation icon is among the other icons.

Why the function on top of other applications is not available

On budget models with a small amount of RAM and a weak processor, the Override other applications function is disabled, as it consumes a lot of resources of the smartphone. The mode is needed for the priority display of information from a particular application, or for the execution of some process. Some applications, by the way, refuse to work without this option, so when choosing a smartphone pay attention to this. Choose mid-budget models.

How to find out your Wi-Fi network password

This method works only with the network you are already connected to. That is, you will not be able to find out someone else's password. Nevertheless, this method can come in handy when you need to connect another device to the router, and you just do not remember the password.

  1. Go to settings - WiFi.
  2. Choose your network - open its QR-code.
  3. Take a screenshot. You can use the power + volume down button, or another way from of this article.
  4. Insert into any scanner, you can use a system camera with a google lens for this.
  5. The QR-scanner must recognize the code and display the encrypted information.

How to set a cache auto-cleaning period for Telegram (Android)

Another useful feature that will help limit Telegram's use of internal memory space. It works on any smartphone. Go to the application - three bars in the left corner of the screen - settings - data and memory - memory usage. Here you can set the period of storage of media files on the device. There is also an option to quickly clear the memory from the cache.

How to disable the Google Assistant activation gesture from the edge of the screen

Most users still don't know how to permanently disable Google Assistant, which shows up when you gesture from the corner of the screen.

  • Go to Settings.
  • Applications --> Default Application.
  • Select "Digital Assistant" and set the switch to "No".
  • That's it, the assistant is off

But this method basically removes the helper from the phone. That is, it cannot be used in other scenarios.

How to add any files to the desktop

Quite a simple function to implement, but for some reason many shells do not implement it at the standard level. But with the help of a third-party explorer everything is easily solved. We install ES Explorer and select the desired file there. Then click each file (doc, txt, xlsx, apk...) and in the list that appears select "Transfer to desktop". Now on the main screen should appear icons of quick access to the added files.

What to do if applications are unloaded from RAM

If you notice that Realme forcibly closes the applications you need from the background, then there is a solution for this. The first thing you should do is in the battery settings - select the desired application - and give it the right to work in the background mode. It is also worth checking whether there is no battery optimization on this application, if there is then put "don't optimize".

And as an addition, in the menu for developers, you can set a limit of background processes.

Why swipes backwards don't work when the keyboard is on the screen

A relatively new problem that appeared with the release of Android 11. Now if you use gestures for navigation, then when you turn on the keyboard you can not swipe from its edge. But this is solved in the keyboard settings. Just turn off the protection against accidental presses.

Is it possible to replace Google calls and messages to the ringer from Realme

Yes, you can, but it will not work in all cases. There are variations depending on the firmware, model and sales region. For more details, see this video.

How to enable simultaneous shooting with two cameras

If you don't know, the system camera on the new models has added the ability to shoot simultaneously from two cameras, the main and front. Quite a useful feature, especially if you want to show your face and capture what is happening in the frame at the same time. Realme GT, GT NEO 2, GT ME, GT 2 PRO and other flagships of the company have this feature.

But even on other models, you can do it all. Just download the app from Google Play and use it. Search for "Dual Camera Shooting". Not all apps work, but if you try a few, you'll find something.


Video




Post your Realmi setup questions in the comments, and we'll try to find the right answers!

Author:
Yegor Borisov
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  • Andrew
    Published: 16.05.2022 Reply to the message

    Hello, please tell me how to download music so that it is stored in the phone. Phone realme 9 pro.

  • Glek
    Published: 15.05.2022 Reply to the message

    What to do if when playing the same pabg, Diskord flies out, Vatsap. Rialmi 6 device

  • Kirill
    Published: 13.05.2022 Reply to the message

    Need advice. Realme 7pro smartphone
    The child uses the Smartphone.
    At one "beautiful" moment drowned.
    Disassembly revealed an oxidation of the loop of the fingerprint scanner and the charging board.
    Bought a new scanner and charging board, but the fingerprint scanner does not want to work. When I try to add a new fingerprint, it gives an error.
    Is there any way to calibrate it? Or try a factory reset? Would that help?

    • Yegor Borisov
      Published: 26.05.2022 Reply to the message

      If the loop works 100% - try resetting.

    • Марина Долматова
      Published: 21.04.2023 Reply to the message

      Добрый день! У меня Realme 33, есть две проблемы:
      1).В настройках в разделе "Звук" в "ВЫЗОВАХ И УВЕДОМЛЕНИЯХ" устанавливаю максимальное значение, значок установлен справа до конца. Но через некоторый промежуток времени значок самопроизвольно перемещается влево до минимального значения. Если телефона нет рядом, но звонок не слышен. Что делать?
      2).События, отмеченные в календаре, не высвечиваются на дисплее вместе с другими уведомлениями, поэтому можно пропустить запланированное действие. Что делать?
      Надеюсь на Вашу помощь. Спасибо.

  • Kari
    Published: 09.05.2022 Reply to the message

    Hello. Can you tell me where in the settings, where you can see how the phone works, sound, camera, on/off button, sound button, charge, etc. I used to look and now I can not find

  • Vyacheslav
    Published: 07.05.2022 Reply to the message

    Hello, how do I set the notification duration time on realsy 25. The reminders in the calendar notify for 5 seconds and then turn off.

  • Yuri
    Published: 06.05.2022 Reply to the message

    Turned on the phone reset, for about 30 minutes it turns on and off and nothing happens

  • EVA
    Published: 05.05.2022 Reply to the message

    Two problems arose:
    1) all added contact icons started to disappear periodically
    2) The screen on auto power off stopped working. If you set a time for auto power off, for 1 minute the phone does not turn off at all.

  • Maxim Verbitsky
    Published: 05.05.2022 Reply to the message

    After updating realme 8 to android 12 geolocation stopped working... even though it is on.... constantly writes impossible to set coordinates

  • Rinat
    Published: 05.05.2022 Reply to the message

    Hello. Do I need to install additional antivirus if there is already built into the system??? I have Avast, the other one I downloaded from Market. Phone Realmi with 25 s

    • Yegor Borisov
      Published: 06.05.2022 Reply to the message

      You don't need to, the built-in will do just fine.

  • Alexei
    Published: 04.05.2022 Reply to the message

    Hello, I can't send my geo data through Google Maps. I get the message that I don't have permission to send geo data to this user

    • Yegor Borisov
      Published: 06.05.2022 Reply to the message

      Turn on location history in your google account, also make sure your recipient allows it.

  • Constantine
    Published: 04.05.2022 Reply to the message

    Phone realme 9pro+. The app disconnects from the gps network when the screen is locked. (On the phone Honore works well). Can you tell me where you can fix it in the settings.

    • Yegor Borisov
      Published: 06.05.2022 Reply to the message

      To avoid disconnection, stay in the right application, then the satellite will catch.

  • Ruslan
    Published: 29.04.2022 Reply to the message

    Hello, I wanted to change the wallpaper on the photo from the gallery. I accidentally clicked on the application to prohibit access to the gallery. Now I can't change the wallpaper on the photo.

    • Yegor Borisov
      Published: 06.05.2022 Reply to the message

      In the settings of the desired application, restore access.

  • Sergey
    Published: 28.04.2022 Reply to the message

    Realmi 8 6/128. Updated today, version 3, android 12. Auto brightness disabled.
    After the update, the desktop icons and all the colored details in the browser, such as the "send" button now, flicker a lot. So flickering that it's more like blinking.
    What to do ???

  • EVA
    Published: 27.04.2022 Reply to the message

    Good afternoon, I would be very grateful if you tell me what to do. Realme 8pro, stopped working screen auto shutdown. Always toggled at 1 minute. After rebooting the phone constantly jumps to 15 sec. and still does not work

    • Yegor Borisov
      Published: 06.05.2022 Reply to the message

      In the power saving settings, disable the 15 seconds item.

  • Vladislav
    Published: 23.04.2022 Reply to the message

    Does realme 8i have a problem with automatic switching from 4g to 3g? On my old devices it was very annoying

    • Yegor Borisov
      Published: 06.05.2022 Reply to the message

      If you have an unstable network, any phone will do it.

  • Tatiana
    Published: 22.04.2022 Reply to the message

    Hello!
    During video calls to watsap and telegraph the person I am talking to cannot hear me. There is sound, then there is no sound. Constantly interrupted. Tried both mobile Internet and wi-fi. On a cell phone can be heard all the time. What is the problem and how can it be solved?

  • Paul
    Published: 21.04.2022 Reply to the message

    Hello, could you please tell me if the contact shortcut on the desktop is displayed as a white square. The shortcut itself works and calls the subscriber, but does not change the appearance. Cleaned the cache, rebooted the phone, reset the shortcut does not help.

    • Yegor Borisov
      Published: 22.04.2022 Reply to the message

      The contact image or the first letter should be displayed. Perhaps the theme is malfunctioning?

  • Alla
    Published: 21.04.2022 Reply to the message

    Hello, I recorded a video, but only the sound is recorded. First there is an image with sound, then it stops and there is only sound. Is there any way to restore the video?

    • Yegor Borisov
      Published: 22.04.2022 Reply to the message

      There was a failure. There is probably no way to restore it, because it was originally written that way.

  • Sergei
    Published: 20.04.2022 Reply to the message

    Hello ! After upgrading to version 3 android 12 began to heat the phone, can you roll back to a previous version ? Thank you.

    • Yegor Borisov
      Published: 20.04.2022 Reply to the message

      Check out of this article.

  • Yuri
    Published: 14.04.2022 Reply to the message

    Realme 8 phone. After updating to UI 3.0, the second desktop sometimes gets all icon icons if you flip left to right.

  • Artem
    Published: 11.04.2022 Reply to the message

    Hint. After upgrading to the last 12 android and version 3 of the chip, in Realme 8 no longer appear point or number of incoming sms in some messengers (such as Viber). I shampooed everything I could, gave all the permissions, nothing.

    • Tatiana
      Published: 23.04.2022 Reply to the message

      Ooh, I have the same problem! At first only viber didn't work, but now all apps don't show numeric notifications either! It really pisses me off! Only dot! I wrote here to support, they referred to the developers of the applications. But this is clearly a bug with the new version of the phone! Full reset to factory settings with reinstallation of all applications alas did not help.
      PLEASE SOLVE THIS PROBLEM ON REALME 8!!!!

  • Maxim
    Published: 09.04.2022 Reply to the message

    After rolling back from 11 to 10 Android, I reduced the dp screen to mine as it was on 11, but the notification curtain is half gone, is there any way to fix this problem?

  • Elena
    Published: 08.04.2022 Reply to the message

    Hello. Please tell me please phone real me c21y how to make the application notification icons were in the form of numbers and not a blue circle?

  • Dmitry
    Published: 07.04.2022 Reply to the message

    Hello. Device realmi 8
    Suddenly contacts are no longer displayed.
    In front of my eyes in the "calls" tab the names began to disappear, and only phone numbers remain.
    It's the same in Watsap and Vyber, all chats have become nameless.
    I dug through all the settings: "display all contacts" and so on.
    As a result: there are no contacts on the device at all, although all the data was transferred to the phone from the old smartphone through the application phone clone. There are most of my contacts from my Telegram account. But the phone does not display them, refers them to contacts with names, but no numbers, although if you fall into it, the number is visible and the key "call with the phone" is not active.

  • Phoenix
    Published: 03.04.2022 Reply to the message

    Hello Realmi 8 can not install the application from the browser only from a play market is installed and all what to do please answer thank you in advance

  • Roman
    Published: 02.04.2022 Reply to the message

    After upgrading to 3.0, the "always on display" stopped working. Tried everything possible. Phone model Realme GT Master Edition. Thanks in advance

  • Michael
    Published: 30.03.2022 Reply to the message

    I join in Alexei's question:
    When searching in the contacts of the phone, do not search by organization name and job title.
    That is, the application is looking only in two lines: first name and last name, the rest fall out, even the old Xiaomi is looking for a contact in all fields.

  • Vanya
    Published: 26.03.2022 Reply to the message

    I can not completely delete contacts in the app "contacts", and when you synchronize them double on vyber watsap telegram, etc realme c21 y

  • Vladimir
    Published: 24.03.2022 Reply to the message

    Hello, Realme 8. When switching from UI 2.0 to 3.0, the phone stopped seeing the 5GHz wifi network. Does anyone else have this problem?

  • Julia
    Published: 17.03.2022 Reply to the message

    Good evening, Realme 6. When there is an incoming call, a notification does not light up the screen. Help, please, advice, how can you restore? Preferably without resetting. Thank you

    • Andrey
      Published: 18.03.2022 Reply to the message

      Good day to you all!
      Realme 6. Also the same problem, and when outgoing goes out immediately from the moment of the call.
      We need your help.

  • Andrew
    Published: 17.03.2022 Reply to the message

    Hello. Please advise me, I have not come updates on Realme 7 pro. There was one right after purchase and that's it. Still UI 1.0. Build number RMX2170_11_A.41.

  • Michael
    Published: 16.03.2022 Reply to the message

    Hello!
    When searching for a contact, there is no way to search by organization or job title.
    How do I fix it?

  • Murtazali
    Published: 14.03.2022 Reply to the message

    Hello, please tell me how to enable full-screen mode in the game on the phone realme c3,I go to the screen and brightness, display, full screen mode for applications,and I wrote no applications,what to do?

    • Yegor Borisov
      Published: 14.03.2022 Reply to the message

      Select the other item in these settings.

  • Larissa
    Published: 12.03.2022 Reply to the message

    Hello. Realme 9 PRO+ phone. Outgoing calls are not recorded. Incoming calls are recorded normally. Even if after dialing a number, I press the button "Ready to record" and it changes to "Record" still the conversation is not recorded. The phone is new out of the box. At night it was updated.

  • Yenich
    Published: 12.03.2022 Reply to the message

    Playing video in full screen from any source is cut off by the side inserts how to remove them?

  • Elena
    Published: 11.03.2022 Reply to the message

    After adding a new contact to the contact list in Realme 8, it does not appear in my google account, and on another phone with the same account, respectively, the contact is not visible. How to add a new contact in Realme 8 to your account, so that it will be visible on multiple phones.

    • Yegor Borisov
      Published: 14.03.2022 Reply to the message

      When you create it, choose where to save it. If you need Google - then select Google. In the settings of contacts for this to be displayed you need to select - show all.

  • Radik
    Published: 09.03.2022 Reply to the message

    Hi. I have the Narzo 50A. Please tell me how you can increase the volume of the call? Sliders to the maximum. It is too quiet call.

  • Sergey
    Published: 06.03.2022 Reply to the message

    Good afternoon, please tell me if it will be possible to change the region and the ringer on Realme UI 2.0 Android 11? Thank you.

    • Yegor Borisov
      Published: 07.03.2022 Reply to the message

      No

    • Sergey
      Published: 13.03.2022 Reply to the message

      At the bottom of the screen appears a pop-up message about the action, like so much memory was freed and it hangs for a long time does not get rid of how to get rid of

  • Valery Lazarev
    Published: 04.03.2022 Reply to the message

    Good afternoon Egor, tell me if you have a video how to add a phone icon, and sms on the lock screen, and whether it is possible?

    • Yegor Borisov
      Published: 05.03.2022 Reply to the message

      Only by changing the subject.

  • Dmitry
    Published: 03.03.2022 Reply to the message

    Hello,try to advise two things about the smartphone Realme 8 Pro
    1When the bright sun you put the brightness of the screen almost to maximum and you start shooting video, then on the 13-15 second shooting screen brightness decreases by itself and it becomes difficult to see what you're shooting, is this the idea or can you fix the drop in brightness when shooting video?
    2-How do I add more than 7 applications to the recent task manager, the 8th does not give me any more?
    Thank you.

  • Dmitry Kharin
    Published: 02.03.2022 Reply to the message

    Hello. After sending an SMS, delivery information includes a line for 3 seconds. In the properties of SMS no item: delivered - undelivered. How to enable? Third-party apps are annoying with ads

  • David
    Published: 01.03.2022 Reply to the message

    Hello. I have realme 6 and it does not work RAM expansion android 11

  • Jana
    Published: 26.02.2022 Reply to the message

    Good afternoon, Realme C25S phone.

    1. The pre-installed Music player does not play the downloaded tracks. It does not see them, detects only 1 track Realme (as I understand, pre-installed). Downloaded several players from Play Market. They play the tracks, but there is a problem with the names of Russian-speaking tracks: they are written in Chinese characters.
    Updating and rebooting did not solve the problem. Please advise how to solve the problem with the player. I want a normal player and to work correctly.

    2. I need to send a file (photo or document) from the Gallery or Files folder to the mail (mail.ru). On my previous phones there was a function "Send to mail" and "Send to yourself". On Realme C25S files can be sent only in Gmail? Or can I set up the Mail.ru I need as well?

    I look forward to hearing from you!

    • Yegor Borisov
      Published: 03.03.2022 Reply to the message

      Update the music app. В this article all versions are collected. Either rename the track files to English.
      2. only Gmail.

  • Vladimir Vladimirovich
    Published: 25.02.2022 Reply to the message

    First of all, thank you so much for such a site! The clearest and most necessary-informative!
    Phone realme 3 pro use 2 years. The screen goes out when talking. I did as you advised, the green color appears. But the screen still goes out. I downloaded the program: Sensor test (Test sensor phone), the proximity sensor works, but the problem remained. Can there be any other ways? Or to carry to the repair?

    • Yegor Borisov
      Published: 03.03.2022 Reply to the message

      It is supposed to go out, when you close the sensor in the upper area the screen dims so you do not press anything accidentally. If the screen goes out regardless of the position, it is possible that something is obstructing the sensor. Glass, film, dirt, mechanical failure, etc.

  • Igor
    Published: 22.02.2022 Reply to the message

    After updating UI2.0 to UI3.0 missing enabling function Wo Wi Fi and WoLTE what to do now? because from the initial factory, everything was installed and worked, and now has not been developers are not itching to send additional updates to fix their bugs and may not know that made such a crap if you can write to them ask why so became?

  • Anna
    Published: 16.02.2022 Reply to the message

    In the new smartphone realme21y go through the browser (not the app) in VKontakte - there in the feed all the photos are normally visible, but when you click the phone does not show them - only a black screen ((( While the video opens and plays without problems.
    What can this be connected with? (this is the first time I've encountered this)

  • Irina
    Published: 13.02.2022 Reply to the message

    Hello, please tell me why in the case of voice input on the screen appears a black box, which says speech recognition. The same happens when recording a conversation, where the same black box notify that the conversation is being recorded. A couple of minutes later it disappears, but maybe it can be somehow solved in the settings? Please advise.

  • Ivan
    Published: 13.02.2022 Reply to the message

    I bought a phone realmi c21y wanted to increase the Hertz frequency but could not find this section please advise how to change the Hertz frequency on it 60 Hz wanted to change to 120 Hz

    • Yegor Borisov
      Published: 21.02.2022 Reply to the message

      This model does not support such parameters...

  • Vladimir
    Published: 08.02.2022 Reply to the message

    Egor hello! After the last update on my Realme GT 5G began to have problems with the volume of incoming calls, that is, in me the volume is almost at maximum and when you click to check everything works fine, but when there is an incoming call, I almost do not hear the sound. What can you advise in this case?

    • Yegor Borisov
      Published: 21.02.2022 Reply to the message

      If the problem appeared after the update, then either wait for a new patch or do rollback.

  • Dmitry
    Published: 06.02.2022 Reply to the message

    Hello. I have a phone realme C 11 does not see the memory card what to do.memory card is working 3 pieces already changed the result is the same.
    Tried 32. 64. 128GB.

    • Yegor Borisov
      Published: 21.02.2022 Reply to the message

      Try changing its format. Or, if available, format it immediately in the settings.

  • Alexander Alexandrov
    Published: 06.02.2022 Reply to the message

    I bought a new REALME C25s/ With the help of the Phone Clone software I transferred everything from the old phone to the new one. On the phone installed KIS (kasper inter secur)/ On the old phone it worked without problems. On the new began to notice that it does not work (in the word completely). Gave all permission for both autorun and background.rabota, but should put it aside as soon as the screen goes out - a couple of minutes and it is closed. Need to run it again. Please help me. Why the application closes even though it is the only administrator.

    • Yegor Borisov
      Published: 21.02.2022 Reply to the message

      Perhaps the problem is that it was moved. Try uninstalling and reconfiguring.

  • Andrew
    Published: 05.02.2022 Reply to the message

    In the Camera app, when you tap on the picture you have just taken, a message appears: Gallery is off, you can open it in the Settings > Applications menu.
    However, the Gallery app is not in the list of apps.
    I installed a third-party gallery, but the camera doesn't see it.

    • Stanislav
      Published: 08.03.2022 Reply to the message

      This may be due to the parental control policy

  • Sergey
    Published: 05.02.2022 Reply to the message

    Good afternoon please advise REALME c25s indicator missed calls and messages are not, where to turn on if there is such a model of backlight on the screen when a missed call or notification

    • Yegor Borisov
      Published: 21.02.2022 Reply to the message

      Light up the screen when you receive notifications.

  • Abdullah
    Published: 01.02.2022 Reply to the message

    Hello. I noticed that in my phone realme Narzo 30 5g notifications come with a delay of 2 to 4 minutes. Most often this happens after turning off the screen. I have been struggling with this for a few weeks now, nothing helps. I have given the app full access. I have disabled all power modes. Can you tell me what else can be done?

  • valery
    Published: 30.01.2022 Reply to the message

    Can what you can help. I bought Realme c21y from the first day problems began. the situation is what? when working on the Internet in various applications (it does not happen immediately need a decent sit) phone stops seeing the Internet and hangs and begins to warm, and the last time and even screen went out and the phone was hot for 4 hours until the battery died. in this case, no buttons did not work. and this repeats constantly. what can it be? service says that the phone without a defect.

    • Yegor Borisov
      Published: 02.02.2022 Reply to the message

      Probably a defect. If you have already inserted a SIM card, then only to the service for diagnosis and preferably insist on replacement for a new device.

  • Artem
    Published: 29.01.2022 Reply to the message

    Good afternoon. The names of contacts are missing from the call list, only the list of numbers is visible. At the same time, if you go to the contacts on the sim card, there are these contacts with the names. But even if you make a call from the contacts on the sim card, the contact name is still not displayed in the call list. Also when a call comes in, the name of the contact is not displayed.

  • Ivan
    Published: 20.01.2022 Reply to the message

    Hello. Please advise. I bought a phone realme gt master edition and faced this problem. When I set the sound notification for the application, the melody I selected only plays for 5 seconds (which the phone warns me about). How can I increase the playback time of the notification melody?

    • Yegor Borisov
      Published: 21.01.2022 Reply to the message

      This is a limitation of the system. Why would a notification need even 5 seconds? It's not a phone call...

    • Vitaly
      Published: 24.01.2022 Reply to the message

      1 question: I want to use my favorite Craftmann 5v 3.4a dual-port charger. Is it acceptable? The time will increase, but I do not care. 2 question: how to make the font larger in the Status bar? Especially % batteries? Thanks

    • Yegor Borisov
      Published: 02.02.2022 Reply to the message

      1. All at your discretion. 2. You can't. Unless you try a third-party theme.

    • Tatiana
      Published: 01.06.2022 Reply to the message

      I, for example, need a notification of more than 5 seconds. For an important application that sends me the work of my terminal. So that I hear it and come running right away. And because of this restriction, you can't do that.

    • Yegor Borisov
      Published: 02.06.2022 Reply to the message

      Try third-party notification apps.

  • Eugene
    Published: 19.01.2022 Reply to the message

    I would really like to hear the answer. Because the absence of my favorite radio upset me, so now I also do not have a recorder.
    And then it cost me as much as 30 thousand. The wonders of credit from Tinkoff. Don't you dare take it. They will strip you to death.

  • Sano
    Published: 16.01.2022 Reply to the message

    Good morning!
    Interested in the answer to this question: whether there is a SIM card settings software disable them (similar to the "toggle switch" on Xiaomi phones)? Specifically on the model Realme 7pro

    • Yegor Borisov
      Published: 21.01.2022 Reply to the message

      Bingo. SIM cards - choose the right one - turn off the toggle switch.

  • Alexei
    Published: 16.01.2022 Reply to the message

    Realme C21 interface V2.0
    The volume down button does not work well, with one press it reduces the volume a random number of times, no one has not solved this problem?

    • Jew
      Published: 29.03.2022 Reply to the message

      same shit

  • Eugene
    Published: 16.01.2022 Reply to the message

    Hello.
    On the realme C21 yesterday I tried the voice recorder for the first time. It turned out that if you record a call - everything goes. But if you just record a voice, the recording is interrupted with the screen turning off. In the settings I did not see any restrictions for the recorder.

  • Michael
    Published: 15.01.2022 Reply to the message

    Sorry, figured it out, it's on the contact screen photo in a circle, but when you call the entire screen.

  • Michael
    Published: 15.01.2022 Reply to the message

    Hello, please advise on the contact's photo full screen on Realme 8. I have not found where to set the maximum size of the photo, after the selection in the gallery. I can only crop the photo to put the desired fragment in the circle of stock caller. How to replace the circle to the whole screen, I can not figure out.

  • Catherine
    Published: 15.01.2022 Reply to the message

    Hello, please advise on the following question: phone realme GT master edition, nowhere I can not find my folders with files, music, etc. I threw from an old phone (Samsung) through shareit, in the shareite itself folders are and open, but the phone can not find them anywhere - in the file manager they are not, downloaded the application "my files", installed - I do not see the application itself, to try to find folders. This is a failure) Help please

  • Ivan
    Published: 14.01.2022 Reply to the message

    Good afternoon. Phone realme 6s. Recently, the second sim card started dropping off the network. Just a cross with no sticks. Inserted the sim card into another phone - everything works. Switched places - still dropping out. It is not the main, but it works. Internet on it is turned off. It's purely for incoming, but since it's cut off, no texts or calls go through.

    • Yegor Borisov
      Published: 15.01.2022 Reply to the message

      Did you install any apps or updates before the problem appeared?

  • Maxim
    Published: 14.01.2022 Reply to the message

    Hello! Can I charge the realmi 8pro with the charger from the realmi xt? The charger was left over from an old smartphone.

    • Yegor Borisov
      Published: 15.01.2022 Reply to the message

      If the Hi-Performance is at least as good as your current charger, you can.

  • Gritsaenko
    Published: 13.01.2022 Reply to the message

    Hello. 2 months ago we bought a phone realmi 8. Phone did not fall down, when using the application bank the screen became black. Tried rebooting the display does not show anything.Tried calling, finger swipe answers. This is not the brightness of the screen. What can it be?

  • Dmitry
    Published: 12.01.2022 Reply to the message

    Hello, I have the phone recently and I'm trying to figure out some problems. Can you tell me how to fix this error. If the multimedia sound is set to 0, then when listening to audio messages, when you put the phone to your ear, the sound comes not from the head speaker, but from the multimedia speaker and very loud, although the proximity sensor works and the screen goes out. If you set the multimedia sound to 1 or more, then when you put it to your ear the sound is coming from the head speaker and everything is fine with it. Is it possible to fix this error, I have not found anything in the settings.

  • Ivan
    Published: 09.01.2022 Reply to the message

    Hello, I have a Realme 8 pro phone.
    For some reason, between 2 and 5 o'clock no notifications come. I went through the settings, gave the necessary application all the permissions, and did not turn on the "do not disturb" mode.
    But as soon as you press the lock button, all the notifications come right away.
    Help, please, I miss important notices at night

    • Roman
      Published: 11.01.2022 Reply to the message

      How do I transfer the text and call archive from the Redmi 3 to the Realmi8?

  • Dmitry
    Published: 09.01.2022 Reply to the message

    Hello. The problem is the following, 8 pro with open games do not come notifications, no sound or popup. In other applications, everything works. I searched all the settings and applications and the system did not understand anything, nothing helped. Can you help me with advice?

    • Yegor Borisov
      Published: 10.01.2022 Reply to the message

      In the game assistant look, perhaps there is a blocking calls and notifications.

    • X Jl E 6
      Published: 13.02.2022 Reply to the message

      And what if they come, but as soon as you press reply, immediately disappears?

  • Eugene
    Published: 08.01.2022 Reply to the message

    Hello. I have a C21. For some reason, when I install an application from the playmarket does not appear an icon on the screen. The applications themselves are there and run from the depths of settings or from the playmarket itself, but I do not understand how to add an icon.

    • Yegor Borisov
      Published: 09.01.2022 Reply to the message

      Turn on the appropriate option in the Play Store settings.

  • Igor
    Published: 07.01.2022 Reply to the message

    Hope you can help. Very eager to start streaming with realme gt 5g, but there are problems, namely the limitation of fps on the phone. Example: If I start streaming from computer (or phone) at 120 Hz, the frame rate starts to be 60. Well, needless to say, that the eyes become painful and unpleasant. (I personally do not care what frame rate will be on the video, the main thing that the phone itself is not switched to 60). I hope I was able to describe the problem.

  • Guzel
    Published: 05.01.2022 Reply to the message

    Hello. How do I get the Music shortcut to the Home screen? There is Music in the applications, but not on the home screen. Thank you.

  • Boris
    Published: 05.01.2022 Reply to the message

    How to enable SMS reception in your phone realme 8.
    The phone is not receiving any messages.

  • Alexander
    Published: 04.01.2022 Reply to the message

    Good evening, bought a phone realme 6i 4/128, I noticed the games with a slight movement of the finger strong smoothness of the screen (you can tell that the delay), please help me, I would be grateful.
    There is no protective glass.

  • Ilya Well done
    Published: 04.01.2022 Reply to the message

    Hello. I bought a new realme gt master edition all is well with him, but well, very long transfers movies on a flash drive 2.4mb writes. Thought the problem with the cable, but my old phone transfers very quickly. The flash drive is also new and high-speed. Why is it like that? Can I adjust the settings?

  • Ruslan
    Published: 03.01.2022 Reply to the message

    Unexpected problem. In the newly purchased smartphone realme 8 (6/128) via mobile data does not work google chrom, writes - no connection to the Internet. At the same time whatsapp, facebook, insta work, connection -ok 4G
    in the app settings there is access to mobile data.
    The SIM card in other smartphones works -ok.

  • Michael
    Published: 01.01.2022 Reply to the message

    Hello, Happy New Year, Realmi 6 8\128 , after the 10 update the volume of the multimedia and call began to live its life 11 update did not change anything,
    With music okay, but sometimes I miss calls reset to factory settings did not help.
    Help if you know the solution to the problem.
    Thank you.

  • Denis
    Published: 01.01.2022 Reply to the message

    Good day!
    Can you tell me how to change the main desktop, so that when you click on the "square" goes to the 2nd screen?

    • Yegor Borisov
      Published: 09.01.2022 Reply to the message

      It's not customizable.

  • Hope
    Published: 30.12.2021 Reply to the message

    Hello. I have a realmi c25s.
    Is there an autodialer on it? And how do I find it? Thanks

    • Yegor Borisov
      Published: 30.12.2021 Reply to the message

      Netk

    • Dmitry Ivchenkov
      Published: 31.12.2021 Reply to the message

      Used to be able to do video or youtube full screen, just slide your fingers to the side, now gone, how to get it back?

  • Gregory
    Published: 30.12.2021 Reply to the message

    Hi, Egor! Happy New Year!
    Please tell me how to see the number of hours worked on Realme 8

    • Yegor Borisov
      Published: 30.12.2021 Reply to the message

      Hi, you too :). There is no way to find out the total time of use of the smartphone with the built-in features. Unless you use third-party programs.

  • Natalia
    Published: 28.12.2021 Reply to the message

    Hello. I have a realmi 8 pro. In my opinion it reddens the photo and adds "tan" and this in cold mode. How do I get that out of the way?

  • Vitaly
    Published: 27.12.2021 Reply to the message

    Hello, the Game Wizard does not work in the phone realme narzo 30 4g what to do? I press the game application and it flies out for what?

    • Yegor Borisov
      Published: 30.12.2021 Reply to the message

      Install a different version.

  • Rome
    Published: 24.12.2021 Reply to the message

    Hello. Realmi 8 pro, I put the manual network search, I register in my network, but when the signal is weak it registers in another network. I live near the border, I go to proyoming. How can I set it up, so that only in their network was?
    Thank you.

    • Yegor Borisov
      Published: 30.12.2021 Reply to the message

      Contact the operator.

  • Anton
    Published: 22.12.2021 Reply to the message

    Hello. Please advise realme 8. When you turn on the mode "do not disturb" (manually or by schedule) sounds still work, turns off only the sounds of multimedia. And the very transition to the mode is accompanied by a beep. How to remove the sounds of messages, calls, notifications?

    • Vyacheslav Volkov
      Published: 29.12.2021 Reply to the message

      Can you zoom in on the top of the battery status and time, very small -problems with vision, 8i,

    • Yegor Borisov
      Published: 30.12.2021 Reply to the message

      Unfortunately, there is no way.

  • Maxim Molotov
    Published: 21.12.2021 Reply to the message

    Question about the "Multiple Users" feature (Settings/Users and Accounts/Multi-Users). After entering this item, the current user icon appears on the notification bar next to the Settings icon.
    Is there a way to hide or not display this icon or to deactivate the function of multiple users and then make this icon disappear?

    P.S. Thanks in advance)

    • Yegor Borisov
      Published: 22.12.2021 Reply to the message

      No, if it showed up, you can't remove it.

  • Andrew
    Published: 20.12.2021 Reply to the message

    Hello! C15 During a conversation through the conversation speaker, the voice of the interlocutor is cut off by wind noise or water noise. Annoying. How to fix it?

  • Whether the Rock
    Published: 18.12.2021 Reply to the message

    I have a phone realme c21y and I have black bars on the edges of the screen during some games how to remove them?

  • Elena
    Published: 15.12.2021 Reply to the message

    Hello. My child has a realme c21y. I installed the geolocation app, which needs to work in the background. (When the phone is open application accurately determines the location, but as soon as you close the phone, immediately stops). I read that like android on. Turns off the application closes! Can you change this in general, or for individual applications. Thanks in advance.

    • Yegor Borisov
      Published: 19.12.2021 Reply to the message

      For the desired application, set the maximum permissions in all scenarios and lock it in the background (recent applications - lock).

  • Vadim
    Published: 15.12.2021 Reply to the message

    Hello!
    Phone Realme 8 pro Can you please tell me how to set the memory card as the default location for saving files? I do not want to clog the memory of the phone when the memory card is empty

  • Michael
    Published: 15.12.2021 Reply to the message

    Hello I have a question on the phone Realme gt master edition I listen to music in the car aux through the connector 3.5 turns out the same as the headphones, I am annoyed that he himself regulates the sound then adding the bass, then adding high frequency at max and these dances with sound constantly, EQ was initially adjusted under myself (realsound), but the phone automatically adjusts the sound, how to turn off this function!

  • Alexei
    Published: 13.12.2021 Reply to the message

    Yegor Borisov

    I set it to something like (battery) in the settings and it didn't happen to me.
    wi-fi was always connected and after the background mode everything worked
    And now, even with Wi-Fi on in the background mode, notifications from social networks and messengers do not come.
    I don't remember what settings I set up, and I don't remember where I read the solution to the problem either.

  • Ruslan
    Published: 13.12.2021 Reply to the message

    Good afternoon, please tell me what happened to the fingerprint, stopped responding to the finger with a side print, and do not know how to reset it, please help.

  • Olga
    Published: 11.12.2021 Reply to the message

    Can you tell me, in realme 8, is it possible to set the notification light on the edge of the screen? I want to choose a phone with a notification light.

    • Yegor Borisov
      Published: 12.12.2021 Reply to the message

      There is no system function here, you can use third-party applications.

    • Alexander
      Published: 17.12.2021 Reply to the message

      What app would you recommend?

    • Yegor Borisov
      Published: 19.12.2021 Reply to the message

      Check out this video, there are several options https://youtu.be/8M5015ieM5U

  • Alexei
    Published: 09.12.2021 Reply to the message

    Guys help.
    Realme c 25s
    Wi-Fi is connected. it works.
    I put the phone on lock.
    After a while, I unlock it.
    the wi-fi icon is on.
    Internet does not work
    In the settings it says no connection to the network.
    I have to turn off and on the wi-fi to make it work.
    What to do, tell me.

  • Anna
    Published: 07.12.2021 Reply to the message

    Good evening, please advise how to turn on the realme c21y internet speed on top, where the network, etc.?????

    • Yegor Borisov
      Published: 10.12.2021 Reply to the message

      In the notification settings

  • Samse
    Published: 07.12.2021 Reply to the message

    Hello, purchased a GT ME a few days ago. Today during silence I heard that the included charger makes a noise/peeping noise. Especially it can be heard strongly in close proximity, and also after unplugging it for another 30 seconds, is this normal or a defect?

    • Yegor Borisov
      Published: 10.12.2021 Reply to the message

      Maybe it's a marriage. Or maybe you, like me, hear low frequencies. Which, by the way, is emitted by half of the appliances in the house :).

  • Rajabali
    Published: 07.12.2021 Reply to the message

    How you can delete and restore the privacy password in realmi 8 5g

  • Maria
    Published: 06.12.2021 Reply to the message

    Realme C25 phone. Does it have FM radio? I can't find it.

    • Yegor Borisov
      Published: 10.12.2021 Reply to the message

      It may not be.

  • Savely
    Published: 06.12.2021 Reply to the message

    How do I give the app permission to access the microphone in the background on Realmi 8 pro?
    Installed the wallpaper engine and the sound effects do not work because of this.

    • Yegor Borisov
      Published: 10.12.2021 Reply to the message

      Application Management - Permissions Management.

  • Artem
    Published: 06.12.2021 Reply to the message

    Can you tell me, on some applications, such as SMS and GMAIL, are not set points on the icon with the number of sms? What can I do?

    • Andrew
      Published: 22.12.2021 Reply to the message

      Similar problem on 8i. I can't see information about incoming messages in the messengers WhatsApp and Viber. At the same time with Telegram everything is fine. Technical support offered their hands, apologized for the inconvenience and offered to wait for a shell update.

    • Sergey
      Published: 07.02.2022 Reply to the message

      Andrew I have the same situation, were you able to solve this problem?

  • Vlad
    Published: 06.12.2021 Reply to the message

    Realme c21y - very bad, almost chaotic, auto-brightness works. Constantly changes the brightness quite sharply, including sometimes in the wrong way - where it should be darker makes it lighter and vice versa.

    I used Xiaomi Redmi 7 for 2 years - almost did not notice the brightness at all, so well and accurately it worked.

  • Alexey Ashimin
    Published: 06.12.2021 Reply to the message

    On Realmi C11 there is no notification (no counter on icons) of missed calls and incoming messages, also on the locked screen there is no corresponding notification of missed calls and messages. Please advise how to enable these functions!

  • Vladimir
    Published: 05.12.2021 Reply to the message

    Hello. phone realme c21y. The first time you turn it on, after setting and synchronization, there are no icons Call, Camera, Contacts, etc. There are only those that were installed during the synchronization of the account and the Google application. It is inconvenient to launch each time from the list of applications. How to display the necessary system icons?

  • Artem
    Published: 05.12.2021 Reply to the message

    Can you give me a hint? Why when the checkbox on the fast flashlight and camera is on, when the screen is off, this function does not work. I mean draw a check mark and a circle

  • Leila
    Published: 05.12.2021 Reply to the message

    Hello, realme8i. How do I make the recent apps menu vertical?

  • Olga
    Published: 04.12.2021 Reply to the message

    Good evening. Please tell me about Rilmi 8. The new 2 days. When listening to audio files in taksap or contact constantly beeps as when downloading a file, the interval is 1s. How to remove?

    • Irina
      Published: 26.12.2021 Reply to the message

      Good afternoon! The same problem you were able to solve this issue!

  • Valery
    Published: 04.12.2021 Reply to the message

    Good afternoon. Can you tell me what the problem is? When installing and formatting the sd card in the C21 there is no item internal storage. I can not merge the memory.

  • Valentin
    Published: 03.12.2021 Reply to the message

    Real me c25s, how do I set the top to display the consumption of Internet traffic for the day?

    • Yegor Borisov
      Published: 04.12.2021 Reply to the message

      Notifications - show the traffic consumption.

  • Marcel
    Published: 02.12.2021 Reply to the message

    Hello, I can not turn on full screen mode on realme gt neo 2, black frame on top still hides the camera, tried everything, what should definitely help, for some reason does not help, it's probably just a bug, the solution will just have to wait with updates?

    "Screen and brightness", "more", "output to screen", "front camera display for applications", pressed and show and hide the front camera and auto-adaptation was on

    • Yegor Borisov
      Published: 04.12.2021 Reply to the message

      If it wasn't before, you probably turned something on somewhere. Try a reset.

  • Dmitry
    Published: 01.12.2021 Reply to the message

    Hello, please help who knows how to disable the handy button in realmi 6 pro just search all forums everywhere and can not find how to turn it off help if someone has ever come up with the same problem as I will be very grateful for solving my problem

    • Yegor Borisov
      Published: 01.12.2021 Reply to the message

      Settings - handy tools - handy button.

  • Alexei
    Published: 01.12.2021 Reply to the message

    Realmy narzo 30 4g When searching in the contacts of the phone, not looking for a contact by position place of work. I.e., in the first line are written name and surname in the second line position of the person. If you type in a search for position, it does not find.

  • Ilya
    Published: 01.12.2021 Reply to the message

    Good afternoon. I bought a Realme c25. On the lock screen does not come any notification + to answer it requires a complete unlocking of the phone. Help me how to make the use of more comfortable)

    • Yegor Borisov
      Published: 01.12.2021 Reply to the message

      In the settings of the locked screen look + notification settings.

  • Oleg
    Published: 01.12.2021 Reply to the message

    Could not unlock the phone...entered a kombination *# 182# went back to the Chinese language.How to fix it in Russian?

    • Yegor Borisov
      Published: 01.12.2021 Reply to the message

      Doesn't the language change in the settings?

  • Alexei
    Published: 30.11.2021 Reply to the message

    Realmi C11 Processor Go Edition.
    Downloaded applications are not installed through the browser.
    Unknown source included

    • Yegor Borisov
      Published: 01.12.2021 Reply to the message

      You have a Go version where not all apps work.

  • Alexander
    Published: 30.11.2021 Reply to the message

    Hi. How do I transfer contacts to the SIM card on the C21Y?

  • Alexander
    Published: 29.11.2021 Reply to the message

    Hello, reame gt master edition, after a while the wifi signal disappears in standby mode at night

    • Yegor Borisov
      Published: 01.12.2021 Reply to the message

      Try deleting the access point and reconnecting again, also resetting the network settings.

  • Oleg
    Published: 29.11.2021 Reply to the message

    Hello Purchased the reals narzo50i had a problem how to install a widget on the desktop, the old way to click on the screen does not work.

    • Yegor Borisov
      Published: 01.12.2021 Reply to the message

      This model does not support widgets. But you can use third-party apps from Market.

  • Ildar
    Published: 29.11.2021 Reply to the message

    How do I set an SMS notification signal to one specific contact in my phonebook?

  • Edward
    Published: 28.11.2021 Reply to the message

    Realmi C21Y on the main screen folder popular (VKontakte, classmates, etc.).How to remove from the main screen can not prompt.

    • Yegor Borisov
      Published: 01.12.2021 Reply to the message

      Settings - Home Screen - Show Recommendations - Remove. Or just click and drag the folder to the trash can.

    • Alexei
      Published: 08.12.2021 Reply to the message

      If you just clicked and dragged these "popular" items to the cart, which in this case does not appear, there would be no questions.
      "Marusya" is not installed in Ukraine, so you can not remove it after installation.

  • Andrew
    Published: 27.11.2021 Reply to the message

    Realmi C21Y, I can't find the clone app setting. Reslmi C2 has this function, I can't find it in 21Y.

    • Yegor Borisov
      Published: 27.11.2021 Reply to the message

      On the budget models can cut functionality.

  • Vladimir
    Published: 26.11.2021 Reply to the message

    Hello, Realme C21. The phone is half a year old. When you press the volume down button, from one press the slider shifts a few divisions. If you press to increase the volume, everything corresponds to the press.

    • Belek
      Published: 21.06.2022 Reply to the message

      Hello. I have the same problem

    • Sergey
      Published: 08.07.2022 Reply to the message

      Has anyone solved this problem???
      If there is a solution please advise!!!

  • Vadim
    Published: 25.11.2021 Reply to the message

    Good afternoon, Model 8 Pro. Can you please tell me how to turn off ALL notification sounds in Do Not Disturb mode? Every night at about 4 a.m. there is a notification sound, and I have not yet figured out which app it is from. Recently upgraded from the Me Note 3, there all sounds were turned off automatically without any additional settings. Thanks.

    • Yegor Borisov
      Published: 27.11.2021 Reply to the message

      See the Do Not Disturb setting. You may have given notification access to an application.

  • Alexandra
    Published: 23.11.2021 Reply to the message

    On the c25s do not come sms that someone called, can you do something so that came?

  • Sergey
    Published: 23.11.2021 Reply to the message

    Can you tell me if you can add sms templates for quick response? Realme GT Master Edition

  • Ivan
    Published: 22.11.2021 Reply to the message

    Hello I am on the realmi 8 by mistake deleted the game app and now during the game I get notifications. how to restore the game app ?

    • Yegor Borisov
      Published: 27.11.2021 Reply to the message

      Install manually or restore. Settings - Apps - Restore.

  • Ruslan
    Published: 22.11.2021 Reply to the message

    Hi. I updated the built-in phone manager application. When you open it, a message appears: "Application services" is disabled. Turn it on to use "Phone Manager". I have not found this option in the settings.

    • Yegor Borisov
      Published: 27.11.2021 Reply to the message

      Uninstall the update through the Ccleaner app.

  • Elena
    Published: 19.11.2021 Reply to the message

    How do I bring back the volume bar with three sliders?
    After updating to android 11 there are now 4 sliders, which gets in the way a lot!!!
    It is now impossible to mute calls and alerts at the same time
    Spoiled smartphone...
    There is NO application for combining these two sliders at all!

  • Alexei Sorokin
    Published: 17.11.2021 Reply to the message

    On the Realmi x3 super zoom I installed the shortcut icons on the home screen, after a couple of days they became discolored and when you press it, it says that the contact is not found. There is no way to remove them, nothing happens when you press for a long time

  • Igor
    Published: 17.11.2021 Reply to the message

    Realmi c15. Music and songs stop playing after the screen is turned off.

  • Anna Vladimirova
    Published: 15.11.2021 Reply to the message

    Hello! My Realmi is frozen. It doesn't respond to any buttons. I tried restarting it, but Realmi is glowing on the dark screen and won't go out. Can you please tell me what can be done...

    • Yegor Borisov
      Published: 16.11.2021 Reply to the message

      Try pressing the power button for 15-30 seconds.

  • Igor
    Published: 14.11.2021 Reply to the message

    How to display a file shortcut on the main screen of realme 7 pro

  • Asya
    Published: 13.11.2021 Reply to the message

    Hello, thank you for the article, the question is that on the off button is a call to Yandex with Alice, how to remove this ? tell me please))

    • Yegor Borisov
      Published: 14.11.2021 Reply to the message

      Turn off the voice assistant in the settings.

  • Valentin
    Published: 11.11.2021 Reply to the message

    How to turn on the second call waiting during an active call on the Realmi 8 phone.

    • Yegor Borisov
      Published: 12.11.2021 Reply to the message

      You don't. It works automatically.

  • Vladimir
    Published: 11.11.2021 Reply to the message

    Hi, on the Realia C21 I can not put my melody to the alarm clock, the Melody function does not exist...Are there any options?

    • Yegor Borisov
      Published: 12.11.2021 Reply to the message

      The latest versions of the watch allow you to choose your own melody.

  • Irina
    Published: 10.11.2021 Reply to the message

    Hello! Realme 8pro. When shooting video, after + - 12 seconds the screen starts to fade. The brightness drops %% to 50. When viewing the result of such an effect, thank God. But it is not very pleasant to shoot with this effect. Is there any way to turn off the screen fading when shooting video?

    • Yegor Borisov
      Published: 12.11.2021 Reply to the message

      Maybe the brightness jumps because of the light sensor, try turning off the Auto Brightness.

    • Oleg
      Published: 29.01.2022 Reply to the message

      Exactly the same problem on the 8 pro. It's disgusting. The automatic brightness adjustment is off!

  • Eugene
    Published: 09.11.2021 Reply to the message

    Some application windows in the Realmi C11 2021 don't close
    You can minimize, but you can't close.
    Neither individually, nor through the "clear all" function

    At the top of the window is a closed lock
    The ones that close have an open lock

    Can you tell me what to do about it?

    • Yegor Borisov
      Published: 12.11.2021 Reply to the message

      You have enabled the app lock. Press the 3 dots above the window and disable the lock.

  • Michael
    Published: 09.11.2021 Reply to the message

    Afternoon. Realme x2 pro, Chinese. After updating to Android 11 there is a problem that I can not overcome. Only rollback to 10. Goes out the desktop, application icons disappear, graphical effects are saved, the upper curtain moves out, the quick access panel, too. Only icons of all desktops are missing. After indefinite time everything is restored. Maybe after 20 -30 seconds, maybe after 5 minutes... Only rebooting helps. Then it will definitely happen again. What to do?

    • Yegor Borisov
      Published: 12.11.2021 Reply to the message

      Do a reset. If it doesn't work, here manual on the rollback.

  • Nicholas
    Published: 08.11.2021 Reply to the message

    Hello.How to set the default SD memory, so that all media files are saved directly to the memory card.Thank you

  • Irina
    Published: 08.11.2021 Reply to the message

    Realmi c21 can not send a voice message via WhatsApp says that the microphone is not configured. what to do?

    • Yegor Borisov
      Published: 12.11.2021 Reply to the message

      In settings - privacy - permissions - microphone - add WhatsApp.

  • Denis
    Published: 08.11.2021 Reply to the message

    Who knows how to change the alarm (adaptation to the weather). In general, the weather does not respond, always plays the same tune, and that is not in the list with the animation

    • Yegor Borisov
      Published: 12.11.2021 Reply to the message

      In the same menu... To have adaptation to the weather, turn on the location.

  • Alexei
    Published: 06.11.2021 Reply to the message

    phone Realme XT 128Gb. after firmware on 11 android does not work correctly alarm clock. does not give in the personal settings or select a melody (neither system nor personal), or select the days of the week which will sound an alarm clock. When I contacted the service center by phone and on their advice reset system settings, as well as reset to factory settings, the pipes did not work. another call to the service center Realmi advised me to get personally to the service center to reflash the phone by service center staff.

    • Yegor Borisov
      Published: 12.11.2021 Reply to the message

      Try another version of the clock, maybe it will help.

  • Catherine
    Published: 06.11.2021 Reply to the message

    Hello, the model realme c3 (32gb) , connected a sd card I want to move the application, but it does not work tried several ways to help please (without root rights)

    • Yegor Borisov
      Published: 12.11.2021 Reply to the message

      There is no such way.

  • Ivan
    Published: 04.11.2021 Reply to the message

    Hello! How do I set up a second line on my REALMI 21Y Smartphone?

  • Yuri
    Published: 02.11.2021 Reply to the message

    Egor thank you very much and your channel

    • Yegor Borisov
      Published: 02.11.2021 Reply to the message

      You're welcome!

  • Anastasia Kraysvitnyaya
    Published: 02.11.2021 Reply to the message

    Hello, the Realmi C11 does not work video communication when calling

  • Vladimir
    Published: 01.11.2021 Reply to the message

    Good morning. I have a problem with the location in the application Weather on the phone Realme 8. All permissions are given, GPS is enabled, but it can not determine the location. There is no such problem in third party applications. Please advise what can be done. Thank you

  • Ivan Tarasov
    Published: 01.11.2021 Reply to the message

    Good afternoon, I have the following problem on my Realmi 7: notifications disappear from the lock screen. That is, notifications appear there (e.g. from messengers), but then they can disappear spontaneously. If I did not hear the message, then coming to the phone I see a blank lock screen, as if no one wrote. "Show notifications on locked screen" is on. And sometimes the notifications don't go anywhere and everything is fine. Why this happens is unclear, I have not noticed any pattern. Can you tell me what could be the problem.

  • Alexei
    Published: 01.11.2021 Reply to the message

    Hello, a question about Realme c21Y, randomly turns on the screen has already tried everything, what to do? Is it defective?

    • Yegor Borisov
      Published: 01.11.2021 Reply to the message

      Check the function to turn on the screen when you receive notifications/texts and when you pick it up in your hands.

  • Gregory
    Published: 31.10.2021 Reply to the message

    After the last update feature olways he display, at rest fades, and should the clock is always lit!

  • Dmitry
    Published: 30.10.2021 Reply to the message

    How to move photos from a WhatsApp album to my albums

  • Nikita
    Published: 30.10.2021 Reply to the message

    Is it possible to increase the size of the floating window? It's too small, and how do I do that?

    • Yegor Borisov
      Published: 30.10.2021 Reply to the message

      Pull on the edge of the window, it will enlarge.

  • Alexei
    Published: 29.10.2021 Reply to the message

    Good afternoon, please advise me please have a phone Reality 8 pro, charming unit, no complaints no. But please tell me how to do when I call on Watsapu my screen is not lit only the sound and vibration, I have to unlock the screen, pull the curtain down and only then see who is calling. Please advise how to be

  • Olga
    Published: 29.10.2021 Reply to the message

    Hello!
    Can you please tell me where on the smartphone Realme C21Y gallery? In the main menu is not found, there is only google photo and that's all.
    Thank you!

  • Inga
    Published: 29.10.2021 Reply to the message

    How do I move the text to a new line? Yenter, even when you long press it does not do it (( and at the end of the sentence it puts a dot, can you remove this too?

  • Anton
    Published: 28.10.2021 Reply to the message

    Hello, I have this problem. Advised my parents to take Realme c21. Since my parents live near the border there are foreign operators. And here is even under the condition that is a manual selection of the operator still switches to not necessary after a while. Tried to change the region. Turned off the geolocation for the sim. The result is the same.

    • Yegor Borisov
      Published: 30.10.2021 Reply to the message

      I advise you to contact the specific operator with the problem, because it is he who switches, not the phone.

  • Sophia
    Published: 26.10.2021 Reply to the message

    Hello, phone realme 5 pro, I wonder if it is possible to change the location of the time on the lock screen?

    • Yegor Borisov
      Published: 30.10.2021 Reply to the message

      Just the theme.

  • Irina
    Published: 25.10.2021 Reply to the message

    Hello, can you tell me whether it is possible to turn off the sound of ads once and for all on Realme Narzo 30? Even if the sound in the phone is at 0, advertising is always on at full volume. Of course, the sound can then be turned off, but initially it still screams. And this is annoying.

  • Elena
    Published: 25.10.2021 Reply to the message

    Phone RealmeC21, after the update does not see the contacts, offers to enter the settings-management applications-application permissions. I go through this scheme, but the resolution is not active and I can not adjust .....

    • Elena
      Published: 25.10.2021 Reply to the message

      I've made up my mind.

  • Love
    Published: 24.10.2021 Reply to the message

    Hello.Realme C21.In the application contacts lost the numeric keypad to enter the number. Only when you create a new contact, and this is not necessary.

  • Olga
    Published: 23.10.2021 Reply to the message

    Good afternoon.
    Realme 8i pro
    The screen darkens or brightens in different sentences. Auto Brightness, Power Saving mode are off.
    In google, whatsapp, instagram screen is dark, if you go out - light (in the vk, settings, telegram screen is normal, ie light).

    Is this a defect? Or is there a way to remove this change in screen brightness?

    • Yegor Borisov
      Published: 24.10.2021 Reply to the message

      This is a known problem after updating to Android 11. Wait for the patch.

  • Olga
    Published: 22.10.2021 Reply to the message

    Hello. I have a realme c21, tell me how to transfer some applications to the sd card. Developer mode is enabled, but what to do next I can not understand.

  • Olga
    Published: 22.10.2021 Reply to the message

    Hello, phone realmy c25, when listening to audio in whatsapp (when you bring audio to the ear), starts jumping sound quieter louder, how to fix it?

  • Marina Drozdova
    Published: 22.10.2021 Reply to the message

    Good afternoon, I have several problems with the Realme 8 pro. So annoying that I just want to give up the phone.
    1) The screen unlock works very badly. If you take the phone from the table in your hands, it is still in the "sleeping" state, the fingerprint icon does not appear, sometimes the double tap does not work, as well as the unlock button, the screen remains black and inactive. Until you press the unlock button 3-4 times.
    2) For the same reason face id and fingerprint unlock do not work. The screen remains black. And it will not work until it comes out of this "sleep" mode.
    3) After talking on the phone, when you take the phone away from your ear, the screen remains inactive, and I can not even hang up, double tap and the button does not work (in three conversations out of five, in the other two - all right). The screen only lights up after 10 seconds. I did a proximity sensor test for this problem, it shows that everything is fine and there is no problem. But it is!
    4) I don't say anything about the poor quality of the fingerprint recognition, I've read that this is a problem with this model. The diagnostic shows a maximum of 50 points out of 100. I did not put any additional film on the screen.
    In general, I have already suffered with this unlocking for a month. Please help me

    • Yegor Borisov
      Published: 24.10.2021 Reply to the message

      Most likely you have a factory defect in the display or sensors, contact the service department under warranty. Although they are unlikely to help...

  • Elmurod
    Published: 21.10.2021 Reply to the message

    Hello I have a realme c11 , when I turn on the flashlight after about two or three minutes it starts flashing, I can not set to always turn on, thanks in advance for your answers

    • Yegor Borisov
      Published: 24.10.2021 Reply to the message

      This is a reminder function. To keep the flashlight from flashing, try a third-party app with the "flashlight" function.

  • Dmitry
    Published: 20.10.2021 Reply to the message

    Good afternoon! The problem is... RealmeGT ME 8/256. I play the online game Asfalt 9. Glitches "tap" on the gas / brake buttons: or not pressed, or pressed the second time, or to press so that I'm afraid the screen will burst:). And can, pressed (held with the finger), itself turn off during the game. The problem is obvious, it is impossible to play. Moreover, in other games, applications, in the browser, etc. this problem has not been observed, only in Asfalt9 it is obvious. I blame the factory protective film, but I do not want to tear it off - it is very clear glued! Tried both 60 Hz and 120 Hz - nothing has changed, the problem remains.
    Is this a defect or not. The phone is new, 3 days since I bought it. Before that, I played Asphalt 9 on Asus Max M2, there was no such problem.
    PA-MA-GY-TE!!!

    • Yegor Borisov
      Published: 24.10.2021 Reply to the message

      If the problem is only in one application, there is most likely a compatibility problem. Write to the developers.

  • Rafil
    Published: 20.10.2021 Reply to the message

    Hello.
    Please tell me how to remove the speed of the Internet from the notification bar. Phone realmi c15

    • Yegor Borisov
      Published: 24.10.2021 Reply to the message

      Settings - Notifications and Status Bar - Network Performance

  • Stanislav Zakharov
    Published: 19.10.2021 Reply to the message

    Hello. Can you please tell me what I bought the other day realmi 8pro. And when listening to music on the locked screen there is no way to switch tracks. Is there any way to fix it? Thanks in advance.

    • Yegor Borisov
      Published: 24.10.2021 Reply to the message

      Use any player.

  • Vladimir
    Published: 19.10.2021 Reply to the message

    Can not hide the front camera, the function is available but does not respond

  • Natalia
    Published: 18.10.2021 Reply to the message

    Hi. Realme 6 Pro 8/128Gb, does not show the clock in the status/notification bar, although it is checked in the settings (show hours and minutes). Maybe I'm missing something? Can you please give me a hint? Phone updated to Android 11, if it matters.

    • Yegor Borisov
      Published: 19.10.2021 Reply to the message

      If the problem appeared immediately after the update, most likely a graphical glitch, a factory reset should help.

    • Natalia
      Published: 19.10.2021 Reply to the message

      By the way, I did not pay attention at once, because the phone was bought recently, the updates went right away. Then I noticed that there is no clock in the status bar/notifications, found this option in the settings, the clock was turned off. Turned it on. Icons are moving away, making room for the supposed clock, but it's not displayed. If resetting to factory settings doesn't help, then what could it be?

    • Yegor Borisov
      Published: 24.10.2021 Reply to the message

      Resetting should help.

  • Vadim
    Published: 15.10.2021 Reply to the message

    In the program settings, the switch "System default channel" what is it?

  • Ruslan
    Published: 14.10.2021 Reply to the message

    Realmi xt how to set the clock on the locked screen?

  • Dmitry
    Published: 13.10.2021 Reply to the message

    Hello.I can not disable the proximity sensor on the realmi narzo 30 5g.when playing and talking on messaging sensor triggered and turns off the screen.how to disable? tried and utilities and looked in the menu.did not work.it even in the settings do not

    • Yegor Borisov
      Published: 14.10.2021 Reply to the message

      There are calibration instructions in the article. If that doesn't help, try a reset.

  • Bogdan
    Published: 13.10.2021 Reply to the message

    Hello. Why on the black lock screen, the clock and notification keeps disappearing?

  • Max
    Published: 13.10.2021 Reply to the message

    Good afternoon. Is it possible to take pictures in 16:9 format with the C25?

  • Vladimir
    Published: 12.10.2021 Reply to the message

    Communication with subscribers is floating, can not hear well, what to do?

  • Irina Dianova
    Published: 12.10.2021 Reply to the message

    Hello! Please help me to return the clock to the lock screen, after upgrading to Ui2 Android 11 Realme XT, the clock from the black lock screen disappeared

  • Alexanderobna
    Published: 11.10.2021 Reply to the message

    Why is the picture quality of the realmi 8 terrible when video calling Viber or Vatsapp, (the picture is like a night photo, a lot of noise) how to adjust the camera? The picture on the old phone is much better.

  • Natalia
    Published: 09.10.2021 Reply to the message

    Hello, please tell me what you need to do to blink indicator light, if there was a missed call or an SMS message, phone brand Realmi C 21.

    • Yegor Borisov
      Published: 13.10.2021 Reply to the message

      If there is a light, it will blink automatically. If not, you can set the screen to light up when there is a missed call or notification.

  • Vasily
    Published: 08.10.2021 Reply to the message

    Good afternoon, I realme 6 pro I have a problem trying to install applications at the end of the installation kicks out and nothing happens and is not installed on the phone it does not exist,check the installation from an unknown source are everywhere,(example applications sova,xbet,winline please help for a month struggling with this trying to understand Help please???

    • Yegor Borisov
      Published: 13.10.2021 Reply to the message

      I advise you to send your problem to our Telegram-chat: t.me/borisov_chat

  • Alexei
    Published: 08.10.2021 Reply to the message

    Hello. I own Realmi 8 Pro (firmware version V2.0). The problem is the following: when playing music tracks from the folder "File Manager"-"Audio" when the screen auto-locks (i.e. when the screen goes out) music playback disappears. Please help me to solve this problem. What should I change in the settings of my smartphone? Also, when transferring audio files from the laptop to the phone, they are somehow stored in the folder "File Manager" - "Audio", but not in the application "Music". Thank you in advance.

    • Yegor Borisov
      Published: 13.10.2021 Reply to the message

      For music to work in the background, use the Music app. After transferring, update the track list in the app.

  • Roman
    Published: 08.10.2021 Reply to the message

    Hello, phone realme C21 The problem is very disturbing. After the update, some applications, can not access the memory card. For example, the file manager or gallery: they see the content, but copy, delete, no. After rebooting, it is solved for a while, then again. If it's not difficult, could you tell me what's wrong.

    • Yegor Borisov
      Published: 13.10.2021 Reply to the message

      Check their permissions in the settings. If that doesn't help, try a reset.

  • Alexander Belousov
    Published: 07.10.2021 Reply to the message

    Hi, I can't see any notifications on the lock screen (no notifications). In the Notification Settings this function is enabled and in the applications too. REALME Master GT. Can you tell me what to look for to display

  • Alexander
    Published: 06.10.2021 Reply to the message

    Hello, Realme gt. European firmware. All done, got permission on the PC. I enter the number in the phone, *#3954391# number is reset. How to be?

    • Yegor Borisov
      Published: 13.10.2021 Reply to the message

      The code does not work on Android 11.

  • Kostya
    Published: 06.10.2021 Reply to the message

    Hello, how to merge the memory card with the phone memory on the narzo 30

  • Kirill Morozov
    Published: 06.10.2021 Reply to the message

    Hello, on the realme 8 pro problems with bluetooth. When you connect the dualshock 4 all in the menu is normal and when you go into the game the first minute is also all right, and then begins a wild delay sticks. What can be the problem? This is a marriage or in the firmware is something wrong?

  • Tamara
    Published: 06.10.2021 Reply to the message

    Hello, I can not make it so that the new message icon is displayed. (Numbers). Doesn't appear on any app.

    • Yegor Borisov
      Published: 13.10.2021 Reply to the message

      This is configured in the notification settings menu.

    • Vadim
      Published: 17.12.2021 Reply to the message

      Nothing can be done! The notifications here are a mess, they are there and they are not. If in the status bar appears the icon of the application for which there is a message, then there is not! Then appears at least a red dot (and sometimes a number for some reason) of the missed or unread event, and then no! I searched the phone, tried each application to configure or more precisely the notifications for each application hundred times readjusted - no effect at all! In this respect, the phone is very depressing! (

  • Alexei
    Published: 06.10.2021 Reply to the message

    Good afternoon, advise how to connect Realme 8 Pro to the radio (CD 400 opel) via USB to transmit sound (navigation, calls, music from the browser, etc.). Before Iphone was connected without any problems, it was enough to plug the wire into the USB and the boombox itself detected the phone and all the sound was transmitted to the boombox. Now the radio can only identify the phone as an external storage device, i.e. if you download an audio file to it, the radio will see it, but if you start audio from the browser or any other application, the sound is not transmitted to the radio.
    On the Internet in the settings of the developer is enough to enable the function of audio transmission via USB, but in my settings there is no such item (Android 11)

  • Nicholas
    Published: 03.10.2021 Reply to the message

    Realme 6 pro, operator region Ukraine. Doing everything according to the instructions to change the region and does not work, Unlock does not let, advise what else you can try.

  • Maria Biyanova
    Published: 03.10.2021 Reply to the message

    Hello, please tell me how to make so that when you miss a call or incoming messages on the extinguished screen blinked something.

  • Eugene
    Published: 29.09.2021 Reply to the message

    Hello. Please tell me where to get the complete update file for Realme 8, as it was for Realme 6. Thank you.

    • Yegor Borisov
      Published: 05.10.2021 Reply to the message

      See the 4PDA links in your model's thread.

  • Denis
    Published: 28.09.2021 Reply to the message

    Hello. Can you please tell me how to protect Realme Narzo 30 from theft?

    • Yegor Borisov
      Published: 05.10.2021 Reply to the message

      Connect a Google Account to it, add a password to the lock screen.

  • Vasily Shestakov
    Published: 28.09.2021 Reply to the message

    readme 6 pro 8/128gb "hidden apps - personal safe". What is this and how to remove it from the desktop? It keeps popping up when unlocking. Disturbing and slightly annoying.

    • Yegor Borisov
      Published: 05.10.2021 Reply to the message

      Disable the personal safe in the settings.

  • Alexander Roschupkin
    Published: 27.09.2021 Reply to the message

    Hello.When you turn on your phone with the fingerprint scanner, "Hidden programs" appears on the screen, and below the icon "personal safe".
    Can you tell me how to remove it? Realmi c15.

    • Yegor Borisov
      Published: 05.10.2021 Reply to the message

      Disable the personal safe in the settings.

  • Julia Krupeichenko
    Published: 26.09.2021 Reply to the message

    Hello! Realmi C21, trying to save the desired page in chrome,, bookmarks-add,,
    It shows,, here can be saved pages, but nothing is saved, it's in the phone settings or what?

  • Vadim Olkov
    Published: 26.09.2021 Reply to the message

    Good time, Egor. REALME 6S periodically turns off the microphone.Subscribers can not hear me.We restored warranty, but it happens again.Can be corrected through the engineering settings?

    • Yegor Borisov
      Published: 05.10.2021 Reply to the message

      Most likely the problem is not software, contact the service center again.

  • Alexey Glazkov
    Published: 25.09.2021 Reply to the message

    Hello, I bought a phone Realme 8 Pro, updated to version 2.0, I can not find change the clock is not aod, what is the problem, how to fix it?

  • Alexei Kremnev
    Published: 22.09.2021 Reply to the message

    Hello, I have this question. Where can I turn off the camera by tapping on the fingerprint scanner. It's just that sometimes I just tap it and the camera turns on. My phone Realme C21

  • Andrew
    Published: 22.09.2021 Reply to the message

    How do I move the clock on the lock screen on Realme 8?

    • Yegor Borisov
      Published: 05.10.2021 Reply to the message

      Just change the subject.

  • Alexei
    Published: 21.09.2021 Reply to the message

    Good afternoon, realme 8 pro, can you configure the time display on the locked screen (black), the time shows in two lines, the top line - hours, the bottom line - minutes. Is it possible to configure the display in one line? And add the date

    • Yegor Borisov
      Published: 05.10.2021 Reply to the message

      Display only in standard format, date under the clock.

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